IPTV Prime Canada

Privacy Policy

Slug: privacy-policy
Title: Privacy Policy — IPTV Prime Canada
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Privacy Policy

Last updated: August 27, 2026

1. Introduction

This Privacy Policy explains how IPTV Prime Canada (“we”, “us”, “our”) collects, uses, and protects information when you visit iptvprime8k.ca or contact us via WhatsApp for our IPTV service. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, including Quebec’s Loi 25.

2. Information We Collect

Information you provide

  • WhatsApp number when you initiate contact for service activation
  • Payment details processed through Interac e-transfer, PayPal, or other approved payment methods
  • Email address if you use our contact form
  • Content of messages you send us for support

Information automatically collected

  • IP address when you visit the site
  • Browser type, device type, operating system
  • Pages viewed and time spent
  • Referrer URL (if you clicked a link from another site)

3. How We Use Information

  • To provide and activate IPTV service you request
  • To respond to your support inquiries
  • To improve our website and content
  • To comply with legal obligations
  • To detect and prevent fraud or abuse

4. What We Don’t Do

  • We don’t sell your personal information to third parties
  • We don’t share your WhatsApp number with marketers
  • We don’t require government identification to provide service
  • We don’t track you across other websites

5. Cookies and Analytics

We use Google Analytics to understand site traffic. You can opt out via Google’s opt-out tools. We do not use tracking pixels from advertising networks.

6. Data Retention

We retain WhatsApp conversation records for 24 months for support and dispute resolution purposes, then permanently delete. Payment records are retained per Canadian tax law (6 years). Site analytics data is retained for 14 months.

7. Your Rights

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion (subject to legal retention requirements)
  • Right to withdraw consent for optional processing
  • Right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact privacy@iptvprime8k.ca.

8. Third-Party Services

We use the following third-party services that may process your information:

  • WhatsApp (Meta Platforms) — for customer communication
  • Interac — for payment processing
  • Google Analytics — for site usage analytics
  • Cloudflare — for site security and content delivery

9. Security

We use industry-standard security practices including SSL encryption, secure payment processors, and access controls on our systems. However, no online transmission is 100% secure.

10. Children’s Privacy

Our service is not directed to children under 18. We do not knowingly collect information from children.

11. Updates

This policy may be updated. Material changes will be flagged on our homepage. Continued use of the site after changes constitutes acceptance.

12. Contact

Questions about this policy: privacy@iptvprime8k.ca